Wholesale Returns & Exchanges Policy

Please see our Returns & Exchanges Policy for our wholesale customers below. 

UNITED STATES

To start a return, please email us at wholesale@gracieuniversity.com with your order number and the product(s) that you would like to return.

Products are eligible for returns for store credit ONLY within 365 days from the time of purchase (outgoing shipping charges will not be credited).

Products must be in re-sellable condition.

Please note, Gracie Lifestyle does not cover the cost of return shipping fees. We recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please retain proof of postage.

Please send returns (with copy of the original invoice) to:

Gracie Lifestyle Returns
2440 W Carson St
Torrance, CA 90501

INTERNATIONAL

For international orders, please email us at wholesale@gracieuniversity.com with your order number and the product(s) that you would like to return.

Products are eligible for returns for store credit ONLY within 365 days from the time of purchase (outgoing shipping charges will not be credited).

Products must be in re-sellable condition.

Please note, Gracie Lifestyle does not cover the cost of return shipping fees. We recommend the use of an insured parcel service for international returns. Please retain proof of postage as Gracie Lifestyle cannot issue refunds for items we do not receive.

Please send returns (with copy of the original invoice) to:

Gracie Lifestyle Returns
2440 W Carson St
Torrance, CA 90501

*All sales on Clearance & Final Sale Items are not eligible for exchanges, refunds, or store credit, unless there is proof of damage within the first 5 days of receipt.