Contact Us
The Gracie Guarantee
We stand behind our products, and we want you to love your purchase. Here’s what our Gracie Guarantee covers:
Satisfaction Guaranteed: If you’re not 100% satisfied with your purchase, simply return the item within 30 days for a full refund on the returned items or an exchange for another item. *All Clearance Items are final sale - only damaged items may be returned*
Black Belt Customer Service: Our customer service is just as important as our jiu-jitsu. We are committed to getting it right!
Same-Day Processing: Orders placed before 1 pm (PST) are processed, packed and shipped the same business day to ensure a speedy delivery.
Exchanges for Fit: Our gis are not pre-shrunk, so if you find that after a few washes that it still doesn't fit quite right, send it back. Our Black Belt Customer Service ensures complete satisfaction with the style, fit, and feel of your gear. Please see our Exchange/Return Policy for additional details.
Shipping for Returns: Return shipping charges are the responsibility of the customer, but we will gladly cover the shipping costs to send your replacement item back to you. Please see our Exchange/Return Policy for additional details.
Please fill out the form below and someone will reach out to you shortly.